📜 Legal Documentation Last Updated: August 15, 2026

Terms of Service of 9Ducks Platform

Welcome to 9Ducks. These Terms and Conditions ("Terms") govern your access to and use of the 9Ducks platform, its website, services, digital products, Application Programming Interfaces (APIs), agent and reseller programs, and any other services provided by the platform.

By using the 9Ducks platform, creating an account, purchasing any product, registering as an agent, or using any of our services, you acknowledge that you have read, understood, and agreed to be bound by these Terms.

If you do not agree to any part of these Terms, you must refrain from using the platform or its services.

01 1. Definitions

For the purposes of these Terms:

"9Ducks", "Platform", "We", "Us", or "Our": Refers to the 9Ducks platform and its associated services.
"User" or "You": Any individual or entity visiting the platform, creating an account, purchasing a product, or using any 9Ducks services.
"Customer": Any user who purchases a digital product or service through the platform.
"Agent" or "Reseller": Any user granted customized permissions, wholesale pricing, or dedicated tools to resell digital products under the 9Ducks Agent Program.
"Digital Products": Includes, without limitation, gift cards, digital codes, game keys, game top-ups, subscriptions, software, digital services, digital books, digital courses, and any electronically delivered goods.
"Account": The personal profile created by the user to access platform services.
"Wallet": The electronic balance available to the user inside their platform account, usable per rules and limits established by 9Ducks.
"Order": A purchase transaction for a product or service executed via the platform.
"API": The Application Programming Interface provided by 9Ducks to eligible agents, partners, or customers.
02 2. Acceptance of Terms

By using the platform, you affirm and warrant the following:

You possess the full legal capacity required to utilize 9Ducks services.
All information provided by you to the platform is accurate, complete, and current.
You are exclusively responsible for maintaining the confidentiality of your login credentials.
You will not use the platform for any unlawful, fraudulent, or unauthorized purpose.
You will comply with all applicable local and international laws and regulations in your jurisdiction.
You assume full responsibility for all activities occurring under your account, unless unauthorized use is proven to be caused solely by the platform.
If you are utilizing the platform on behalf of a legal entity, company, or organization, you warrant that you hold the legal authority to bind that entity to these Terms.
03 3. Account Creation

Certain features of 9Ducks require the creation of an account. When registering, you must provide valid information, which may include:

Full Name.
Email Address.
Phone Number.
Country of Residence / Business.
Billing or payment details when necessary.
Identity verification documentation upon request.
Any supplementary information required to activate specialized services.

The following activities are strictly prohibited:

Creating multiple accounts to circumvent platform limitations or security controls.
Using another individual's or entity's identity or information without authorization.
Impersonating any third-party person, organization, or brand.
Selling, leasing, or sharing account access with third parties.
Using stolen or unauthorized payment methods or credentials.

9Ducks reserves the right to mandate identity verification checks prior to granting access to specific services or whenever unusual activity is suspected.

04 4. Account Responsibility & Security

You are solely responsible for safeguarding your credentials, passwords, and 2FA authentication methods.

Use strong, unique passwords that are not reused on other platforms.
Enable two-factor authentication (2FA) whenever available.
Do not disclose your password, API keys, or verification codes to any third party.

You must immediately notify 9Ducks support if you suspect unauthorized access or compromise of your account.

9Ducks is not liable for losses resulting from credential sharing, negligence, or inadequate protection of your account, unless directly caused by proven platform fault.

05 5. Services & Digital Products

9Ducks provides access to purchase and distribute an extensive range of digital products and services, including:

Prepaid gift cards, gaming store credits, and entertainment subscriptions.
Direct game top-ups and digital reloads.
Activation keys for software, applications, and digital platforms.
Wholesale distribution tools and API integration for merchants.
06 6. Digital Products & Fulfillment

Digital products are delivered electronically through:

Direct on-screen display inside your customer order page.
Notification email sent to your registered account email.
Automated API fulfillment responses for integrated systems.
Any alternative electronic method designated by 9Ducks.

Delivery timeframe is typically instantaneous. However, fulfillment delays may occasionally occur due to supplier stock, additional verification, or maintenance.

07 7. Customer Product Responsibility

Before completing any digital purchase, you must verify:

Country and regional compatibility of the digital code (Region Lock).
Account platform compatibility (PlayStation, Xbox, Steam, iOS, Android, etc.).
Redemption instructions and specific terms published on the product detail page.

9Ducks is not liable for customer purchases of incompatible items where compatibility parameters were accurately disclosed prior to checkout.

08 8. Digital Codes & Keys

Due to the inherent nature of digital goods, once an order is marked as fulfilled, codes are considered redeemed unless proven defective prior to delivery.

All sales of active, valid digital codes are final and non-refundable once viewed or delivered.
You are responsible for redeeming codes promptly upon receipt.

In the event a code is defective or inactive upon delivery, contact 9Ducks support immediately with documentation. Verification screenshots or publisher confirmation may be required to process the claim.

09 9. Pricing

9Ducks establishes prices for all products and services listed on the platform. Prices are subject to real-time adjustments due to currency exchange fluctuations, supplier rates, or market dynamics.

The price displayed at the moment of checkout confirmation is the final applicable price.
Taxes, processing fees, or gateway surcharges are disclosed prior to final order confirmation.
10 10. Payments

All payment transactions must be executed using a payment instrument that the user is legally authorized to utilize. Using stolen cards, unpermitted accounts, forged credentials, or illegally obtained payment mechanisms is strictly forbidden. 9Ducks utilizes third-party payment processors, and transactions may undergo additional security verification.

11 11. Chargebacks & Disputes

Fraudulent or abusive chargebacks and disputes are strictly prohibited. For any order inquiries, users must first reach out to 9Ducks support. Unjustified chargebacks may result in account suspension, service freezing, review of prior orders, revocation of privileges, and legal action.

12 12. Wallet & Balance

9Ducks may provide an electronic ledger wallet for users and agents. Balances are usable solely for permissible platform services. Attempting to manipulate balances, exploit system glitches, or transfer funds unlawfully is strictly forbidden. Balances do not constitute bank deposits.

13 13. Agent & Reseller Program

9Ducks offers a dedicated program for agents and wholesale resellers featuring tiered pricing, API access, credit facilities upon approval, and store management tools. Agent status carries no guarantee of specific sales volume or profit margins. 9Ducks reserves discretion in approving or terminating agent accounts.

14 14. Credit Facilities

Any credit limit extended by 9Ducks is discretionary, subject to specific approval, and may be modified, reduced, or revoked at any time. The user must settle all outstanding credit balances within designated deadlines.

15 15. API Usage

Users granted API access agree to secure secret keys, adhere to rate limits, avoid unauthorized reselling of API access, prevent abusive requests, and comply strictly with official documentation. 9Ducks may revoke API keys at its sole discretion upon security concerns.

16 16. Prohibited Activities

The following behaviors constitute material violations of these Terms:

Money laundering, terrorist financing, or unlawful financial schemes.
Exploiting software vulnerabilities, reverse engineering, or scraping platform data.
Attempting to intercept, manipulate, or forge API requests or callbacks.
Purchasing digital goods with unauthorized payment methods.
17 17. Anti-Fraud & Security

9Ducks employs automated and manual risk monitoring, transaction screening, identity verification, and fraud prevention measures. Transactions and accounts may be temporarily placed on hold during security reviews.

18 18. Account Suspension & Termination

9Ducks reserves the right to suspend or terminate accounts in cases of terms violations, fraudulent activity, suspicious transactions, unfulfilled financial obligations, or threats to platform security.

19 19. Intellectual Property

All 9Ducks trademarks, branding, logos, software, code, website design, graphics, and systems are exclusively owned by 9Ducks or its licensors. Third-party digital goods and trademarks remain the property of their respective owners and publishers.

20 20. User-Generated Content

User reviews, comments, and uploaded content must not contain misleading, defamatory, offensive, unlawful, or infringing material. 9Ducks may moderate or remove non-compliant content at its discretion.

21 21. Third-Party Services

The platform relies on third-party payment gateways, suppliers, cloud hosting, and infrastructure providers. 9Ducks does not warrant uninterrupted availability of external third-party services.

22 22. Platform Availability & Uptime

While 9Ducks strives for continuous uptime, uninterrupted or error-free platform access is not guaranteed. Temporary downtime may occur for maintenance, system updates, technical glitches, or external disruptions.

23 23. Accuracy of Information

We endeavor to provide precise product descriptions, pricing, and availability data. In the event of material typographical or technical errors, 9Ducks reserves the right to correct information in accordance with applicable laws.

24 24. Limitation of Liability

To the maximum extent permitted by law, 9Ducks is not liable for damages arising from terms breaches by the user, credential leakage due to user neglect, misuse of products, third-party provider failures, supplier delays, or force majeure events.

25 25. Indemnification

The user agrees to defend, indemnify, and hold harmless 9Ducks, its directors, employees, and affiliates from claims, damages, liabilities, and expenses resulting from user breaches of these Terms or unlawful platform usage.

26 26. Privacy & Data Protection

The processing and safeguarding of personal data is governed by the 9Ducks Privacy Policy. By using the platform, you acknowledge and agree to our data handling practices under applicable privacy laws.

27 27. Cookies & Tracking

9Ducks may utilize cookies and similar tracking technologies to enhance user experience, secure logins, analyze traffic, and personalize services, as detailed in our Cookie Policy.

28 28. Amendments to Terms

9Ducks may revise these Terms periodically to reflect service evolutions, regulatory changes, or operational enhancements. Continued use of the platform after modifications constitutes acceptance of the revised Terms.

29 29. Notices & Communications

Official notices from 9Ducks will be transmitted via registered account email or platform announcements.

30 30. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the applicable laws of international digital commerce and the operational jurisdiction of 9Ducks.

31 31. Severability

If any provision of these Terms is deemed invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall remain in full force and effect.

32 32. Non-Waiver

Failure by 9Ducks to exercise or enforce any right or provision under these Terms shall not operate as a waiver of such right or provision in future instances.

33 33. Entire Agreement

These Terms, alongside referenced platform policies and guidelines, constitute the entire agreement between the user and 9Ducks regarding use of the platform, superseding prior understandings.

34 34. Contacting 9Ducks

For any inquiries regarding these Terms, accounts, orders, or partner services, please reach out to the 9Ducks support team through official channels.

Official Support Email: support@9ducks.com
Official Platform Website: https://9ducks.com

Acknowledgment and Acceptance

By using the 9Ducks platform, creating an account, completing a purchase, or using agent services and API features, you affirm that you have read, understood, and agreed to be bound by these Terms and Conditions.

9Ducks — Premium Digital Goods & Services White-Label SaaS Platform.